Certification is the assurance provided by an independent certification body (CB), that a product, service or system meets the requirements of a standard. 1. Management commitment 2.Preparation and planning 3. ISO 9000 awareness 4 .Appointment of management representative 5.Training on ISO 9000 6 Baseline audit and gap analysis 7. Documentation 8. Implementation 9. Internal quality audit 10.Management review 11. Pre-audit and final certification

Management System Standard (MSS) is a standard that provides a model for setting up a management system for a business or organization.

It is is a helpful robot friend or digital assistant. It conducts actions automatically based on specific conditions and triggers.